PROCESS

we don't believe in mass-production. quality over quantity. each garment is individually handcrafted—cut & sewn upon order.
so please allow a 4–8 day lead time after processing (1–2 days). you'll receive one email confirmation once you complete your order & another once your piece is shipped.


SHIPPING

us domestic:
• $4-12 / depending on weight
• shipped via USPS priority mail, typically arriving within 2–3 business days after drop-off
• please note delivery dates cannot be guaranteed
• we are not responsible for packages that are lost or damaged in transit

international:
• $8-35 / depending on weight & country
• shipped via USPS priority mail, delivery time varies by country
• please note delivery dates cannot be guaranteed
• we are not responsible for packages that are lost or damaged in transit
• not all international orders include tracking information, it varies by country
• orders with tracking information cannot be fully tracked once the package leaves the us

canada:
• $5-30 / depending on weight
• shipped via USPS priority mail, delivery time varies by region
• please note delivery dates cannot be guaranteed
• we are not responsible for packages that are lost or damaged in transit


RETURNS

as each garment is made-to-order, we cannot accept returns or exchanges. 
the goal is for you to love your purchase, so feel free to contact with any questions you have before ordering, glad to help in any way.


ORDER CHANGES

as each piece is made-to-order, order cancellations/changes are only accepted if the production process has not begun.
email info@subhitaha.com to inquire about your order.